Our Vision
"To create opportunities for people to have better lives through the provision of better homes and better services."
Our Values
- Honest... We will be honest, open and fair in all our dealings.
- Respectful... We will respect and value the views, ideas, feelings and opinions of everyone we deal with and will respond to the diverse make-up of our communities.
- Positive... We will be positive in our outlook and everything we do.
- Enthusiastic... We will energetically strive to meet customer aspirations and to continuously improve everything we do.
- Collaborative... We will work to achieve common goals and objectives by developing and maintaining inclusive, co-operative and positive working relationships.
- Customer Led... We will engage our customers and enable them to positively influence our business.
Our Strategic Priorities:
In order to achieve our vision we have developed three key themes and will focus on achieving the following outcomes:
Putting people first
- We will deliver accessible, relevant, high quality customer focussed services
- We will promote inclusion and independence
- We will be a knowledgeable and learning organisation
- We will develop and empower our people
- We will deliver business results which demonstrate effective and efficient performance
Creating better places to live
- We will invest in homes and neighbourhoods
- We will develop our work on environmental sustainability
- We will invest to develop healthy, wealthy and wise communities
Growing our business
- We will develop more homes for more people
- We will maximise opportunities that add value
For more information please view our Corporate Strategy 2009-19.