The Customer Contact Centre was developed after more than 80% of our customers told us they prefer to contact us by telephone.
Our customer advisors have been trained to deal with all calls at the first point of contact to make sure we are providing a better and more efficient service.
You can contact us in the following ways:
customer freephone
0800 027 2057
text
07800 002270
fax
01427 679679
email
info@acisgroup.co.uk
online
www.acisgroup.co.uk
post
Acis Group
Acis House
Bridge Street
Gainsborough
Lincolnshire
DN21 1GG
opening times
Our head office in Gainsborough is open between 8.30am and 5.00pm Monday to Thursday and between 8.30am and 4.30pm on Friday.
Our team in the Sheffield office can also be contacted during those hours.
Our office on Alison Crescent, Sheffield is open for housing enquiries between 9.30am and 12.30pm on Mondays, 2.00pm and 5.00pm Tuesdays, 9.30am and 12.30pm on Fridays.
If you need to contact us in an emergency outside our normal business hours, call 0800 027 2057. Follow the instructions and you will be directed to our emergency out of hours service for repairs and reports of anti-social behaviour.
Repairs
To report a repair telephone FREEPHONE 0800 027 2057.
Tim Steele
Marketing and Communications Manager
FREEPHONE 0800 027 2057
info@acisgroup.co.uk
