We need your help. We want our customers to share their views on how we are performing. We can only shape our services if we know what we're doing right - and what we're doing wrong.
You can make a complaint by completing our complaint form in the following ways:
In writing
You may make your complaint in writing by completing our complaint form and returning it to our Customer Services team at:
Acis Group
Acis House
Bridge Street
Gainsborough
Lincolnshire
DN21 1GG
By email
Alternativey, you can send your completed complaint form to info@acisgroup.co.uk
By telephone
Contact Acis Customer Services on freephone 0800 027 2057and they will talk through the process with you and fill in our complaint form over the phone.
In person
Call Customer Services on freephone 0800 027 2057 to set up a meeting with a relevant manager either at your own home or at one of our offices in Gainsborough or Sheffield. A private interview room will be made available for you to talk about your issues confidentially.
You can also view our Customer Feedback leaflet.
