We need your help. We weant our customers to share their views on how we are performing. We can only shape our services if we know what we're doing right - and what we're doing wrong. Please let us know if you're happy with our services and if we aren't meeting your needs. You can make a complaint in a number of ways:
By telephone
Contact Acis Customer Services on freephone 0800 027 2057
In person
Call Customer Services on freephone0800 027 2057, to set up a meeting with a relevant manager either at your own home or at one of our offices in Gainsborough or Sheffield. A private interview room will be made available for you to talk about your issues confidentially.
In writing
You may make your complaint in writing by either completing the Complaints Form or by writing a letter to the Customer Services Department at:
Acis Group
Acis House
Bridge Street
Gainsborough
Lincolnshire
DN21 1GG
By e-mail
Send your complaint to info@acisgroup.co.uk