latest news
Welcome to the latest news section of our website. Below you will find the latest news story from Acis.
You can also view recent news stories about Acis from the last few months in our news releases page.
Older news stories from the last few years can be viewed in our news archive page.
Additionally, you can view electronic versions of our customer newsletter, Home News. To read the latest edition of Home News, as well as past issues, visit our newsletter page.
A recent addition to the latest news section is our performance page. Here you can see how we are performing by viewing our recent customer satisfaction levels.
Warning - bogus callers
Please be aware of bogus callers at your door, claiming that they work for Acis and are visiting regarding loft installation.
Always remember to ask anyone calling at your door and claiming to be from Acis to show their ID badge.
Warning - phone scam
We have been made aware that there is currently a telephone scam taking place targeting vulnerable people in the West Lindsey area (Gainsborough and surrounding villages). People are being targeted by cards posted through their letter boxes. The cards state that a parcel has attempted to be delivered to the address and requests that a telephone number is called in order to organise delivery. The number starts with 090. When this number is dialled it connects to a premium number costing around £350 per call. Police have advised that people stay vigilant and contact them if they receive anything suspicious.
Acis YouTube channel
We now have our own channel on YouTube, the video sharing website. Our recently produced Tenant Handbook DVD is featured on the channel, incorporating the following sections:
- Your tenancy
- Repairs and improvements
- Paying your rent
- Get involved
As well as this, our ‘Visions and values’ video is also available on the channel.
Visit our YouTube channel by clicking here or searching for 'Acis housing' on YouTube.
Changes to service
Updated reception and phone line opening times
We have updated our opening times for our reception and Customer Contact Centre phone lines.
Please click here to view.
Resident groups
Resident groups are an informal method of involvement and allow you to come and have your say about any issues affecting your area. They are attended by residents and members of Acis staff. There are a number of residents groups across a range of locations.
For more information please visit our Resident groups page.
Latest news story from Acis
Acis gives support to local community projects
Acis Group has given a helping hand to local communities via their Community Fund scheme.
Charitable organisations and groups were given the opportunity to apply for a small grant for use in the local community for projects or initiatives. A total of over 30 applications were received, of which 13 were selected for funding.
Each of the projects, from the West Lindsey and Sheffield areas, will receive up to £2,000 to enable them to continue their work within the community.
The successful applicants include Earthbound Misfits, Richardson Play Park Group, Caistor in Bloom Group, Volunteer and Contact Association: Gainsborough Allotment, Home Start, WLDC Skills Fair, Riverside Training, Gainsborough and District Support Group, Tuesday Craft Group, Arts and Social Club, Monday Social Group (all West Lindsey), Wildlife Trust for Sheffield and Rotherham, and the British Red Cross.
This second phase of the community funding initiative for 2011 follows on from an additional eight projects which received funding from Acis earlier in the year.
Rachel Cook, Community Cohesion Manager for Acis and co-ordinator of the Community Fund, said:
“Since October 2009, the Acis Community Fund has provided 36 charitable organisations and groups with grants for use in the local community. As a result, approximately 4,000 people living within our homes have directly engaged or benefited from Community Fund initiatives, including children, young people, families and the elderly via education, training and employment activities. This supports our commitment to creating better places to live by investing in the development of healthy, wealthy and wise communities.”
“Getting involved with local communities and supporting them by providing financial assistance is something we are proud to do. Charitable organisations and groups can find obtaining funding difficult. Obtaining funding is never easy and we are delighted to give these excellent initiatives some extra help.”
