We have a legal and moral responsibility to make sure our customers are safe, secure and comfortable in their homes. We are, therefore, committed to getting rid of anti-social behaviour (ASB) within our communities.
We will make sure that procedures are in place so that they can be used to tackle the causes of ASB.
It some cases it may be necessary for Acis to take eviction proceedings where negotiation and conciliation have not worked.
We also recognise that nuisance may be linked with criminal activity and are therefore committed to working closely with the police, local authorities, Trading Standards and other agencies to solve these problems.
The care of victims is vitally important to Acis and we work closely with agencies to provide the support needed. We will try to assist victims in both coping with their problems and in supplying evidence for use in court when required.
Acis will use all available legal powers to deal with nuisance and encourage the police, the local authority and others to use appropriate powers to contribute to community safety. We support partnerships and joint working.
Click on the link to view our ASB policy.
Click on the link to view our Customer Service Standards - Neighbourhoods
