As part of our commitment to our customers we have put together the following Customer Service Standards.
The following documents are currently under consultation. We are asking our customers to let us know what they think about them before we introduce the Standards.
Customer Service Standards - Promises to you
Customer Service Standards - Repairs
Customer Service Standards - Neighbourhoods
Customer Service Standards - Rent
Customer Standards - Aids and Adaptations
Customer Service Standards - Sheltered Accommodation
Customer Service Standards - Resident Involvement
Customer Service Standards - Buying your home
If you have any views about the Standards, please let us know by calling us on freephone 0800 027 5027 or by emailing info@acisgroup.co.uk
Your opinions are very welcome.
