Our performance

Our number one priority is our customers. We want to be known as one of the best organisations in our sector, delivering great services and homes for our customers.

We’re proud of what we’re achieving already but we have plans to achieve even greater things. Providing value for money is an important part of what we do. We have a duty to you to ensure every penny we get is used wisely to produce the best standards and services possible.

And that's not all. Every year we look back and review what we've achieved and what we've delivered for you - our customers. We had a busy year during 2016/17! We've shared some of the highlights below. You can also feedback any comments you have by clicking the feedback form below too.

A look back at 2016/17

How your rent is spent

How your rent is spent graph

We now own

We now own

We've invested

We've invested

We refurbished

We refurbished.

We're now

We're now.

For every £1

For every £1

We surveyed

We surveyed

Our properties

our properties

Just over 1%

Just over

We resolved

We resolved 287

We performed

We performed

Annual review 2016/17 feedback form

Our performance 16/17

Note: Questions marked by * are mandatory

If you have left some feedback we'd like to have your contact details so we can speak more about how we can improve our service. Please can you leave your...

strategy document link

strategy front cover.

Annual Reporting and Accounts 2016/2017

Annual report and financial statements 2017

value for money summary

VFM 2016/17  

Annual report 1516 summary

Annual report 1516 summary