Privacy statement

This privacy policy sets out how we use and protect any information that you give us when you use this website.

Acis is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement. Acis may change this statement from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05 December 2016

 

This statement will tell you: 

  • What information we may collect about you
  • How we store your personal information
  • What we use your personal information for, and
  • Who (if anyone) we pass it on to and how they use it

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improving our products and services
  • Periodically sending promotional emails about new products, services, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or post.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website however.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing us.

We will not sell, distribute or lease your personal information to traders in personal data, marketing companies or similar third parties unless we have your permission.

List of the cookies used on the Acis websites

Acis uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our websites which are used in aggregate form to improve the performance and user experience on our site. Google Analytics uses only first party cookies and collects no personally identifiable information.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the Acis website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to reject or delete this cookie

http://www.google.com/intl/en/privacypolicy.html

Cookies used to show how visitors use our site

Cookies used to show how visitors use our site

Cookie name

Expires

Linked Information

Functions

_utma

2 years

Anonymous

Gather information about site visitors, in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

_utmc

On closing browser

_utmb

30 minutes

_utmz

6 months

 

 

Cookies used by VerseOne Content Management System (CMS)

VerseOne CMS does not use any cookies by default. However, three 'session' cookies are created when a visitor to the Acis website does the following:

  • logs in to the website;
  • clicks one of the contrast buttons.

The three cookies are used to cross-reference each other for improved security.

Session cookie profile

Session cookie profile

Cookie

Type

Expiry

Linked information

Functions

CFID
CFTOKEN

Persist

2 hours

Anonymous

Remembers that the user has chosen a high contrast or low contrast stylesheet.
Caches data against the session in order to maximise performance.

JSESSIONID

Session

Browser close

Username

When a user logs in, maintains authentication state, access rights, etc.

These cookies do not store any personal information about you, your computer, your visit, or your browsing history. After the time indicated above, the cookies’ validity is destroyed and the browser instructed to remove the cookie from your computer.

Further information

If you wish to learn more about cookies in general and how to manage them, visit www.aboutcookies.org.

Click here to see our full Privacy Statement for Customers (pdf)

Access to your information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you please complete this form and email it to info@acisgroup.co.uk or write to:

Acis
Acis House
57 Bridge Street
Gainsborough
DN21 1GG

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address