Our news

  1. Contrast:

Freephone

Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

image-AEB provider graphic 01.png
New project to boost job prospects in South Yorkshire

A new project is to launch, supporting people to pick up new employability skills across South Yorkshire....

image-Cody.jpg
New learner confides in Riverside to build resilience and coping strategies

First time attendee, Cody joined the Resilience and Coping Strategy course held at Riverside in partnership with Lincolnshire County Council (LCC), to build self-esteem and confidence.&...

image-Sign language.jpg
John gains new job after taking part in Riverside courses

Riverside recently shared news about John Bateson and how he has increased his confidence through our sign language course....

image-Shaw trust template.jpg
Abbie Tait joins the creative writing course at Riverside to develop her writing skills and build confidence.  

The creative writing course, run in partnership with Shaw Trust, allows participants to discover different ways of writing to promote wellbeing, happiness, reduce stress ...

Breaking the mould – our green paper response

We’re calling on the government to make reforms to the Decent Homes Standard, develop more meaningful key performance indicators and continue to fund more homes and services in the social housing sector.

They are some of the 14 recommendations outlined in our response to the government’s social housing green paper – A new deal for social housing – published in August 2018.

The initial green paper focused on five key themes:

  • Ensuring homes are safe and decent
  • Effective resolution of complaints
  • Empowering residents and strengthening the regulator
  • Tackling stigma and celebrating thriving communities
  • Expanding supply and supporting home ownership

As a housing provider currently owning and managing about 7,000 properties in the Midlands and North of England, spanning 14 different local authority areas, we officially responded to the paper through the government’s consultation exercise.

Of the 48 questions posed by the government in the green paper, we responded to 40. These represented the most appropriate themes relating to our history, current activity and proposed work, and more importantly which matter most to the people organisations like us are here to support – our customers.

Responses, led by our senior leaders and frontline teams, were formed through consultations with our customers through our Local Management Board, Tenant Led Scrutiny Panel and our insight survey, providing us with feedback from more than 250 customers.

Our responses include relevant supporting evidence, including from our 2018 research report ‘More than bricks’, which explores the need for housing providers to deliver support services, recent customer insight survey results and recent performance data.

In addition, we have also engaged with and fed into other responses, including TPAS, the Chartered Instituted of Housing, the National Housing Federation, and the Research Users In Housing (RUSH) network.

We will be discussing our response with interested stakeholders at a roundtable event in February. Download ‘Breaking the mould’, our response to the green paper.

 

Comments

Add a response »
*

No comments yet: why not be the first to contribute?

We have placed cookies on your computer to help make this website better.We will assume that you're OK to continue

Change cookie settings: