Our news


Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

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Weather warnings this week

We’re aware that there are Amber and Yellow warning for our regions over the next few days. We want to remind you to stay safe during any adverse weather. Please be aware that our teams ma...

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Riverside Training | How to sign up to our online courses

With the new national lockdown forcing many of us to stay home, we’ve decided to temporarily move all of our courses online. By delivering our courses virtually, you can be sure that you&rsqu...

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Frozen water pipes | Keeping you and your home safe this winter

With the snow and ice making a sudden return this week, we wanted to remind our customers of how important it is to take care of your boiler. As the temperature continues to drop, you might notice ...

Our current service | What to expect and how to prepare

With the latest national lockdown underway, we want to keep you up to date with our services. Since March last year, we have been working to develop a plan to bring our full service back to our cus...

Christmas opening hours | We're still here to help!

With Christmas just around the corner, we wanted to update you on some small changes we'll be making to our opening hours over the next few weeks. 

On Christmas Eve (24 December) and New Year's Eve (31 December) we will be closing early at 3pm. 

We will also be closed on the bank holidays - Christmas Day, Boxing Day, Monday 28 December, and New Year's Day. 

If you need to get in touch during this time, you can do so by calling 0800 027 2057 where you will be redirected to our emergency line. 

Also, Acis HomePlus will be closed for enquiries from 3pm on Friday 18 December and will reopen on Monday 4 January.

We look forward to seeing you again in what will hopefully be a much brighter new year! 


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