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Freephone: 0800 027 2057

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Kickstart | Aged 16-24? Secure a paid work placement with us today!

Aimed at helping young people find long-term employment, the new government Kickstart Scheme is a great way of getting experience on the job with a paid six-month work placement. As an official Kic...

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Have your say on our customer satisfaction survey

As we continue to grow our services, we'd like to hear your thoughts on how we're doing as a social housing provider.  Delivered quarterly, our customer satisfaction surveys cover ever...

Have your say on the new National Strategy for Disabled People survey

With only nine days left to complete the government’s National Strategy for Disabled People survey, have you had your say yet? According to Gov.uk, the strategy aims to identify the practical...

Acis commits to Together with Tenants charter

We are delighted to say that we have recently signed up to the Together with Tenants charter. The purpose of the charter is to make sure you know what you can expect from us as your landlord. It...

EP19 | More than 6,000 welfare calls made in 2020

Following Monday’s announcement of a new national lockdown, we wanted to remind you that our EP19 team are still here to help. 

While the ongoing pandemic has been a challenge for all of us, our EP19 project has allowed us to focus our support on the customers who need us most.  

From wellbeing calls and weekly chats to delivering food and prescriptions, the team have always gone above and beyond to make sure our communities are looked after.   

We’re delighted to announce that more than 5,750 welfare calls were made to customers between March and September 2020. 

While the majority of these calls were made to our more vulnerable customers; the reach of the project continues to grow.  

For example, in the last two months of 2020, we were able to contact and support an additional 758 students living in our properties. 

The pandemic might have disrupted many of our plans this Christmas, but we all did our best to try and make the holidays feel a little more festive. 

To help bring the Christmas spirit back to some of our regular customers, our EP19 team even arranged for 95 small gifts to be delivered to their doorsteps.  

While the stress of the pandemic is likely to stick around for a little while longer, we want you to know that you won’t have to face any of this alone.  

If you or someone you know could benefit from the support of our EP19 team, you can get in touch with them today by calling 0800 027 2057 or emailing EP.Support@acisgroup.co.uk 


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