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Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

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Kickstart | Aged 16-24? Secure a paid work placement with us today!

Aimed at helping young people find long-term employment, the new government Kickstart Scheme is a great way of getting experience on the job with a paid six-month work placement. As an official Kic...

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Have your say on our customer satisfaction survey

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Have your say on the new National Strategy for Disabled People survey

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Acis commits to Together with Tenants charter

We are delighted to say that we have recently signed up to the Together with Tenants charter. The purpose of the charter is to make sure you know what you can expect from us as your landlord. It...

Frozen water pipes | Keeping you and your home safe this winter

With the snow and ice making a sudden return this week, we wanted to remind our customers of how important it is to take care of your boiler.

As the temperature continues to drop, you might notice that the pipes connected to your boiler are starting to freeze over. 

But don't worry, thawing out frozen water pipes is a simple task and involves items you'll find around the house. 

You can find our full guide on thawing frozen water pipes by clicking here

Energy provider British Gas have also uploaded a handy advice video on this topic which you can find on their YouTube channel or by clicking here.


Our current service:

While we can't predict the weather, we'd like to assure you that our services will remain the same throughout the winter period.

However, with snow forecasted for many of us over the coming days, it may take our teams a little longer than usual to get to their schedueled appointments. 

If you're concerned about your water pipes freezing over and would like some help in thawing them out, why not try our HomePlus handyman service?

From fixing loose carpets and changing lightbulbs to replacing smoke alarm batteries, our friendly and trusted people are here to give you a hand, whenever you need it.

To find out more about the service or to book an appoitnment, get in touch with the team today on 0800 049 5397 or visit www.acishomeplus.co.uk


Could you use some extra support?

The pandemic has meant that many of us will be spending the winter stuck indoors.

If you're facing the coming months alone or are worried that the weather may cut you off from your support bubble, we want you to know that our EP19 team are available to support you. 

Our EP19 project was designed to help those struggling with emotional, physical or financial challenges during the pandemic.  

From wellbeing calls and weekly chats to delivering food and prescriptions, the team go above and beyond to make sure our communities are looked after.

If you or someone you know could benefit from our support, you can get in touch with us today by calling 0800 027 2057 or emailing EP.Support@acisgroup.co.uk


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