Our news


Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

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Kickstart | Aged 16-24? Secure a paid work placement with us today!

Aimed at helping young people find long-term employment, the new government Kickstart Scheme is a great way of getting experience on the job with a paid six-month work placement. As an official Kic...

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Have your say on our customer satisfaction survey

As we continue to grow our services, we'd like to hear your thoughts on how we're doing as a social housing provider.  Delivered quarterly, our customer satisfaction surveys cover ever...

Have your say on the new National Strategy for Disabled People survey

With only nine days left to complete the government’s National Strategy for Disabled People survey, have you had your say yet? According to Gov.uk, the strategy aims to identify the practical...

Acis commits to Together with Tenants charter

We are delighted to say that we have recently signed up to the Together with Tenants charter. The purpose of the charter is to make sure you know what you can expect from us as your landlord. It...

Getting in touch with us during the pandemic

As we continue to offer our services during the pandemic, we wanted to thank our customers for their patience and support during these difficult times.

While we continue to adapt our services, we wanted to remind you of the various ways you can get in touch with us should you need to.

If you'd like to speak to our Customer Contact Centre, you can do so by calling 0800 027 2057 or by emailing us at info@acisgroup.co.uk

You can find our opening hours by clicking here.

If you need to get in touch after our Customer Contact Centre has closed, you can do so by calling 0800 027 2057 where you will be redirected to our emergency line. 

Alternatively, you may find our digital channels useful for resolving any non-emergency queries.

You can contact us on Facebook or through our live chat service which can be found on our homepage or by clicking here.

Our team will be available to chat to you on weekdays at the following times:

  • Monday and Tuesday: 9am - 8pm
  • Wednesday to Friday: 9am - 4pm

Lastly, if you'd like to get in touch but you're not in any rush, you can fill out our contact form on our website and we will give you a call back. You can find this form here.


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