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Our latest news

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Riverside walk plans approved

Our plans to extend the riverside walkway in Gainsborough have been approved...

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Gas safety – Annual appliance services

As a landlord, we have a legal duty to service and maintain any gas appliances to keep you safe in your home. To do this, we must complete an annual gas safety check on the appliances in your home....

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Customers helping shape the way we work

We are always looking for ways to improve how customers can contact us and use our services in flexible ways.  One way we have done this is with the introduction of our new live chat system &n...

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Face covering guidelines

On Friday 24 July, new government guidelines came into effect around the use of face coverings. In line with those guidelines we’ve updated our protocols so that we can provide you with the b...

Live chat is here!

Our commitment to creating more ways for you to get in touch with us is growing all the time. 

And we are pleased to let you know about our new live chat system which is now available on our website. 

If you have a query that isn’t an emergency and would like to speak to someone about it then why not try out live chat? 

Our Customer Contact Centre are on hand to not only answer your calls but are now here to support you almost instantly in our live chat system. 

So, click the button at the bottom of the page between the hours of 9am and 4pm – Monday to Friday – and make use of this new service. 

And let us know what you think.  

Fill out the form below once you’ve tried it to let us know how you found using this service.

Note: Questions marked by * are mandatory


  Yes No
*This is a mandatory field. Did you find the live chat system easy to use?
*This is a mandatory field. Would you use this system again?

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