Our news

  1. Contrast:


Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

Our Customer Service Centre will be closing at 3.30pm

Our Customer Service Centre will be closing at 3.30pm today due to routine staff training....

image-Acistance (2).png
We're launching a new project to boost mental health.

A new project has launched to help boost people’s mental health in Lincolnshire....

Lisa finds her confidence as she lands work experience as an assistant

We're excited to announce that Lisa Houchin has landed work experience with our team, at Riverside Training, after being in long term unemployment....

Pay your rent by direct debit to be in with a chance of winning £150

How do you pay your rent? If you pay by direct debit then you are in for the chance of winning £150....

New modern wet room makes it easier for Josephine to access her bathroom

Our team at Acis HomePlus attended a property to assess the current conditions of the customer’s bathroom and found it to be unsafe and unlivable.

Josephine Lister, a Gainsborough woman who lives at the property, struggled to use her bathroom due to the unsafe conditions it was in.

The bathroom was dull and cramped and proved to be difficult for Josephine to move around.

She recalls not being able to use her bathroom due to the unstable environment and her health conditions. She said: “The old bathroom wasn’t practical; it was very cold and damp.”

Josephine applied for a Disability Facilities Grant, funded by West Lindsey District Council, to cover the costs of the damages. She said: “I didn’t think that I’d ever get a grant but I was lucky and qualified on health reasons.”

We were concerned for her safety as the bathroom was inaccessible and immediately started planning and working on building a new and spacious wet room.

Our engineer, Shaune Michiels, said: “We started by removing a wall and flooring to damp proof the area and create more space.”

The modern and stylish bathroom makes it easier for Josephine to move around rather than being restricted and confined by the previously cramped space.

Our Business Improvement Manager, Hannah Taylor-Dales, said: “We’ve worked across the team to complete this job. It’s been done to a really great standard and there’s been a great effort from everyone.”

Josephine is pleased with the finish of her wet room and said: “It’s loads better. It’s clean, spacious and practical.”

The bathroom has plenty of space making it accessible and future proof. Josephine said: “It’s all on one level so I have wheelchair access if I need it in the future.”

Shaune worked on the job and sees the difference the new bathroom will make to Josephine’s life. He said: “The way that the toilet was positioned made it difficult to move around. The changes made to the bathroom will help the customer massively.”

Josephine thanks our engineers for their hard work and said: “They worked really hard and got the job done. They have done a lovely job on it. Now it’s perfect.”

If you are living in unsafe or inaccessible conditions and interested in adapting your home, please contact a member of our team today at www.acishomeplus.co.uk/contactus or email info@acishomeplus.co.uk


Add a response »

No comments yet: why not be the first to contribute?

We have placed cookies on your computer to help make this website better.We will assume that you're OK to continue

Change cookie settings: