Our team at Acis HomePlus attended a property to assess the current conditions of the customer’s bathroom and found it to be unsafe and unlivable.
Josephine Lister, a Gainsborough woman who lives at the property, struggled to use her bathroom due to the unsafe conditions it was in.
The bathroom was dull and cramped and proved to be difficult for Josephine to move around.
She recalls not being able to use her bathroom due to the unstable environment and her health conditions. She said: “The old bathroom wasn’t practical; it was very cold and damp.”
Josephine applied for a Disability Facilities Grant, funded by West Lindsey District Council, to cover the costs of the damages. She said: “I didn’t think that I’d ever get a grant but I was lucky and qualified on health reasons.”
We were concerned for her safety as the bathroom was inaccessible and immediately started planning and working on building a new and spacious wet room.
Our engineer, Shaune Michiels, said: “We started by removing a wall and flooring to damp proof the area and create more space.”
The modern and stylish bathroom makes it easier for Josephine to move around rather than being restricted and confined by the previously cramped space.
Our Business Improvement Manager, Hannah Taylor-Dales, said: “We’ve worked across the team to complete this job. It’s been done to a really great standard and there’s been a great effort from everyone.”
Josephine is pleased with the finish of her wet room and said: “It’s loads better. It’s clean, spacious and practical.”
The bathroom has plenty of space making it accessible and future proof. Josephine said: “It’s all on one level so I have wheelchair access if I need it in the future.”
Shaune worked on the job and sees the difference the new bathroom will make to Josephine’s life. He said: “The way that the toilet was positioned made it difficult to move around. The changes made to the bathroom will help the customer massively.”
Josephine thanks our engineers for their hard work and said: “They worked really hard and got the job done. They have done a lovely job on it. Now it’s perfect.”
If you are living in unsafe or inaccessible conditions and interested in adapting your home, please contact a member of our team today at www.acishomeplus.co.uk/contactus or email email@example.com