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Freephone: 0800 027 2057

Our latest news

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Have your say on youth employment

On Friday 8 March we are holding an event to hear from young people in our communities about their views on what employment support should look like for them. Our aim is to engage with local young ...

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You're hired! Tenth apprentice signs up

  Our commitment to employability has continued to grow as our tenth apprentice signs up. Josh Aisthorpe, 20, has joined the team as an apprentice in our Prime team, working in conjunc...

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Electrical testing visits

From Tuesday 26 February our electrical contractors, Richmond, will be contacting people to arrange their five yearly electrical test. These are often reffered to at Electrical Installation Co...

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Contact centre and reception opening times (Wednesday 27 February)

There are some changes to our opening times on Wednesday 27 February. Our customer contact centre and the reception will be closed from 12pm and will reopen again on Thursday 28 February ...

Our phones will be down on 1 November 2017

Orange phone

All our phones except our freephone number will be down on 1 November 2017 as we are upgrading the telephone system. This means any direct calls into the organisation will not work and calls might not come through to us.

Our freephone number will still work through this upgrade so any calls made into Acis should come through there. Our freephone number is 0800 027 2057.

The upgrade will happen sometime after 10am and the downtime is expected to be anywhere between 30 minutes to four hours. BT are unable to work out of hours so this is why the upgrade has to be done during the day.

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