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Our Customer Service Centre will be closing at 3.30pm

Our Customer Service Centre will be closing at 3.30pm today due to routine staff training....

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We're launching a new project to boost mental health.

A new project has launched to help boost people’s mental health in Lincolnshire....

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Lisa finds her confidence as she lands work experience as an assistant

We're excited to announce that Lisa Houchin has landed work experience with our team, at Riverside Training, after being in long term unemployment....

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Pay your rent by direct debit to be in with a chance of winning £150

How do you pay your rent? If you pay by direct debit then you are in for the chance of winning £150....

Our team at Riverside Training has been awarded the Matrix Standard

We’re pleased to announce that our team at Riverside Training have been accredited the Matrix quality Standard for the information, advice and guidance that we provide.

We have been benchmarked against best practice and awarded the accreditation after demonstrating a high quality of course delivery and support to individuals in their choice of career, learning, work or life goals. 

Riverside Training have been apart of our group since 2020 and continue to offer a range of opportunities people to enhance their skills, knowledge and wellbeing.  

The Matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering.

The Head of the Matrix Service for The Growth Company, Roger Chapman, said: “This is a fantastic achievement for Riverside Training and I would like to congratulate the team on their success.  

“We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available.  

“The Matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, Riverside Training is working to provide the best possible support to their clients.”  

Our Delivery Manager, Richard Thorpe, is pleased with the results and said: “We are delighted to be presented with this accreditation. 

“Not only does this recognise the strong culture throughout the organisation but it also demonstrates the hard work and passion we have to helping our customers overcome and remove barriers in their lives. We couldn’t be prouder.” 

To keep up to date with our achievements and our learner stories at Riverside Training follow Twitter, Facebook or Instagram and don’t forget to check out our free courses.

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