Our news


Freephone: 0800 027 2057

Our latest news

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Live chat and Facebook extended hours!

To make sure we’re here when you need us most, starting next week, we’ll be available on live chat and Facebook until 8pm on Mondays and Tuesdays. This gives you an opportunity to sort ...

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Have your say on rent flexibility

We’re considering extending rent flexibility to all our socially rented properties and we’d like you to have your say. Currently, around 80% of our socially rented properties are subjec...

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Say YES to rebuilding your business

Our employability programme matching young people to West Lindsey employers is back – and could help you rebuild your business after lockdown. We run the Youth and Employer Support (YES) prog...

Free training available in Sheffield

People living in Sheffield are able to take part in free training courses as part of our partnership with leading employability provider Interserve Learning and Employment.  Courses, which inc...

REMINDER | Always check ID

With thousands of appointments every year, it’s vital to us that you know who is attending your home.

Please ask for identification before allowing anyone into your home, even if they tell you they’re from Acis or Prime.

All of our employees carry ID badges which they will be happy to show you before you let them in.

On some occasions, we use contracting partners to deliver some of the work we do.

We will make you aware of these contractors before they attend.

If you have any concerns about the identity of workers when they arrive, please call us on 0800 027 2057 and we will verify identities and answer any questions you may have.


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