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We’re committed to providing better homes, better services and, ultimately, better lives for our customers. But to do that, we need to track how we’re performing and look at the impact we’re having on people’s lives. Providing value for money is an important part of what we do. We have a duty to our customers and a regulatory requirement to ensure every penny we get is used wisely to produce the best standards and services possible.
Its important to us that we monitor how we are doing against achieving our strategic priorities. Each year we set clear targets that monitors activity to help us get one step closer to achieving our priorities, and in turn achieiving our corporate strategy. Find out how we are doing against some of our 2017/18 priorities here:
But that’s just a snapshot of what we’re achieving. To read more, view our latest reports.