Freephone: 0800 027 2057
Paying your rent: 0330 041 6497
It’s important we have up-to-date information on people living at your property.
It’s important that you keep us up to date with who is living at your property.
This could include the birth of a child or any other household member moving in or out of the property.
To let us know of any changes, just email your Area Service Manager letting know the details. They can be contacted on email@example.com
If you have changed your name from what’s on the agreement you signed with us, you need to complete the form below to let us know. We will need a copy of the relevant legal paperwork to confirm the name change. Examples of documents we can accept include:
Once we’ve checked the details, we will then write to you confirming our agreement to the change and update our records accordingly. We don’t need to provide a new tenancy agreement in your new name as your old one still remains valid.
You might want to add someone else onto your tenancy.
A joint tenancy is where more than one person has their name on the tenancy agreement. It means each tenant has full legal rights and responsibilities.
For example, each tenant is responsible for ensuring the rent account is to up to date and that there are no tenancy breaches.
By creating a joint tenancy, this also means that either tenant can end the tenancy by giving us four weeks’ notice in writing.
We do not have to let the other joint tenant stay in the home. Remember, any housing benefit or Universal Credit claim could also be affected by this kind of change.
If you want to add someone onto your tenancy, you need to make sure:
To add someone onto your tenancy, fill in the application form below
If you hold a joint tenancy with us, you might want to change this to a sole tenancy.
To make this change both tenants must agree this change.
To make this change we would need the following:
To apply to make this change, fill in the application form below.
Once you have completed any form, you can add any supporting documentation and return it: