• ASM Ruth Barnett with customer in garden.jpg

Your neighbourhood

Everybody deserves to live in a place where they can feel safe and secure and feel proud about their local community. Our sustainable communities team work tirelessly to give you the peace of mind that you, your family and your home are being well looked after.

We take a proactive approach to making sure you feel comfortable in and around your neighbourhood – from investing hundreds of thousands of pounds in estate improvements to working with local school children to plant new flower beds, our aim is to instil a sense of pride in your local area. And we encourage our customers to take an active part in this – take a look at our ‘your voice’ pages for more information. 

But where things do go wrong, we will help. We support with issues around neighbourhood disputes, untidy gardens, noise pollution, crime, violence, bullying and harassment. Unrest like this is collectively known as antisocial behaviour and can rightly cause people to worry and feel unsettled. 

Most things can usually be worked through by talking, and we can help with this. But where real issues arise, we’ll work with our partner agencies to tackle the behaviour and take action if necessary.

If you want to report antisocial behaviour, please provide us with as much information as possible. You can:
•    Fill in our online form at the bottom of the page
•    Talk to your Area Service Manager
•    Call us on 0800 027 2057
•    Email us on info@acisgroup.co.uk
•    Write to us at: Acis House, Bridge Street, Gainsborough, DN21 1GG

We also carry out regular ‘view it’ tours around our estates to keep neighbourhoods tidy by removing rubbish and carrying out grounds maintenance. To find out what’s going on in your area, see the events calendar.

Your neighbourhood

Looking after our outside spaces

We take pride in the areas around your homes. We work with two specialist organisations to carry out grounds maintenance works including grass and hedge cuts, shrub maintenance and weed treatment in communal ‘green’ areas.

Works in West Lindsey, North East Lincolnshire, North Lincolnshire, City of Lincoln, North Kesteven and East Lindsey is carried out by Continental Landscapes.

Works in Sheffield, Auckley, Doncaster, Gedling, Chesterfield, Bassetlaw, Mansfield, Rotherham and Bolsover are carried out by Glendale.

We work closely with both organisations to ensure you are provided with a quality, value for money service. You are proactively invited to assess all the works completed by giving feedback and attending regular inspections.

What’s more, both work with us on community initiatives and have committed to their own work placement and apprenticeship schemes to help the next generation with their careers.

All contractors will wear ID badges at all times, so please ask to see identification if you do not think they are genuine.

To find out more about the contractors and their work in your area, visit their Acis microsites below.

To access the Continental Landscapes microsite click here. 

Continental logo

And to access the Glendale microsite click here.

Glendale logo

Contact us

You can contact us at any time on 0800 027 2057 or info@acisgroup.co.uk

Or ask us for a call back here:

Your details

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