Contractor / Supplier consent form

By signing, you confirm you understand and will comply with Acis Group’s requirements when working on our sites and in our homes.

Organisation Details

Insurance and accrediations

(Provide evidence at onboarding and on renewal)

  • Employer’s liability insurance – insurer, policy number, expiry date, limit of indemnity
  • Public liability insurance – insurer, policy number, expiry date, limit of indemnity
  • Professional indemnity insurance (if applicable) – insurer, policy number, expiry date, limit of indemnity
  • SSIP/CHAS/SafeContractor (or equivalent) – scheme, certificate number, expiry date

Policies and Onboarding

We have read, acknowledged and will follow the Contractor Code of Conduct and Acis data protection requirements. *
We have completed Acis' contractor approval/onboarding process. *
Our staff have completed our own company induction covering safety, behaviour and customer interaction responsibilities. *

RAMS and permits

We will submit task specific RAMS for review before starting and ensure all staff understand and follow them. *
We will obtain required permits to work (working at height, electrical, gas, excavations, asbestos, hot works, pressure systems, fire alarm isolations) in advance and keep them available on site. *

Health and safety compliance

We will ensure appropriate PPE/RPE (minimum FFP3 where dust is generated) and maintain good housekeeping. *
We will comply with COSHH assessments for all substances and follow storage, spill and disposal instructions. *
We will follow asbestos procedures and stop/secure/report immediately if suspected asbestos is found. *
We will follow fire safety rules, obtain hot works permits where needed and carry out fire watch after works. *
We will ensure all staff sign in/out, carry ID, and follow site rules (including no smoking except in designated areas; no mobile phone use while driving, working at height or on safety critical tasks; no radios or music in tenanted homes). *
We will report all incidents and near misses within 24 hours to Acis (safe@acisgroup.co.uk) and cooperate fully with investigations. *
We will comply with the Drugs & Alcohol policy and accept random testing where required. *

Safeguarding, EDI and MECC

We will follow safeguarding procedures, complete training as required and report concerns immediately. *
We will uphold EDI standards, make reasonable adjustments for customer needs and ensure subcontractors uphold the same. *
We will apply MECC principles (notice, listen, report, signpost) and record/report concerns factually. *

Awaab's Law

We will promptly notify Acis on 0800 027 2057 of any potential damp, mould or serious hazards identified during visits. *

Subcontractors

We will ensure all subcontractors meet the same requirements (onboarding, insurance/SSIP, RAMS, permits, safeguarding, EDI, MECC) and provide evidence on request. *

Data protection and confidentiality

We will protect personal information, use it only for agreed purposes, and follow Acis Group's privacy and security requirements. *

Core service expectations - The Acis Way

We will provide reliable attendance and timely communication, notifying Acis immediately of delays or access issues. *
We will deliver high quality workmanship in line with specifications, leaving work safe, secure and professionally finished. *
We will maintain professional behaviour, minimise disruption and treat customers and colleagues respectfully. *
We will keep work areas clean, tidy and safe, and protect customers' homes and belongings. *
We will complete snagging and provide warranties, instructions or manuals where required. *

Our service standards

We will introduce ourselves, show ID and communicate clearly with customers in plain English. *
We will keep appointments, update customers and respect their homes. *
We will not smoke, eat, swear or play music in customers' homes or gardens. *
We will use protective coverings such as dust sheets to safeguard belongings. *
We will leave essential services working at the end of each day and tidy up after ourselves. *
We will make reasonable adjustments for customer needs and respect cultural, religious and personal differences. *
We will treat customer information confidentially and escalate issues early to our Acis contact. *

Declaration

I confirm the information provided is accurate. I acknowledge these requirements and accept responsibility for ensuring all employees and subcontractors comply.