Regulation

As a registered provider of social housing, we are regulated by the Homes and Communities Agency (HCA). The HCA’s focus is on governance, financial viability and value for money as the basis for robust economic regulation, maintaining lender confidence and protecting taxpayers.

A key focus for the HCA is to ensure housing providers are well managed and financially secure to protect social housing assets from undue risk and this is embedded in the Governance and Financial Viability Standard.

The regulator grades housing associations via a Governance and Financial Viability rating on a 1 to 4 scale and we are currently G1/V2. This means we are top level for governance and top level for financial viability. As a registered charity, we are also regulated by the Charities Commission.

We are committed to eliminating corruption and bribery and achieving the highest standards of governance in all our activities. We aim to carry out our business transparently and fairly, and therefore operate a zero tolerance policy towards corruption and bribery. We expect that any organisation wishing, invited or currently undertaking business with us must also demonstrate such commitment to conducting their business without corruption and bribery.

As an organisation, we work to a set of values – honest, positive and ambitious. We expect our employees to demonstrate honesty, integrity and fairness in all aspects of their business dealings and exercise appropriate standards of professionalism and ethical conduct in all their activities.

Click to download our terms and conditions