Social Tenant Access to Information Requirment (STAIRs) request form

At Acis Group, we are committed to being open, transparent and accountable to our tenants. Under the Social Tenant Access to Information Requirements (STAIRs), eligible tenants have the right to request information about how their homes and housing services are managed. STAIRs has been introduced to help tenants better understand how decisions are made, how services are delivered and how Acis Group is performing as a social housing provider.

Please complete this form with as much detail as possible. If you need assistance completing the form, or require this information in an alternative format, please contact us and we will be happy to help. STAIRs guidance requires housing providers to support tenants who need assistance making requests.

First name *

Last name *

Telephone

Your first name *

Your surname *

Date of birth *

Your address (including postcode) *

Your tenancy / account number *

Are you: *

The named tenant Joint tenant Licensee Shared owner Authorised representative of a tenant

What's your email address? *

What's your phone number? *

What is your preferred contact method? *

Email Letter Telephone

Your proof of identification - please upload a copy or photo of a form of ID that shows your name and address (passport, driving licence, utility bill) *

Consent for storing submitted data *

Yes, I give permission for Acis Group to store and process my data

Please clearly describe the information you are requesting about the management of your home, building or services provided by Acis Group. *

Additional information