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More than bricks - research report - out now

Social housing providers should take a lead in delivering support packages to help people overcome barriers in their lives, according to our new report.

Our new ‘More than bricks’ report argues that many social housing tenants are struggling to find the help they need and social housing providers are best placed to provide such support.

If you'd like to read our report, click here

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A focus on…view it

Rob Higgins

Our ‘view it’ estate inspections are a fantastic opportunity for you to get involved and talk face-to-face with one of our people. If there’s something in your community you’re not happy about, these walkarounds give you the opportunity to speak to us and get the changes you want made.

The inspections happen throughout Sheffield and Lincolnshire and are led by our Neighbourhood Wardens Rob Higgins (West) and Frank Dawson (East). Customers are encouraged to join us on these inspections to check out the local area and to raise concerns that you might have.

We spent the morning with Rob on his estate inspection in Woodthorpe and he told us about the importance of estate inspections for the community.

He said: “The estate inspections are important for the local community to get involved and to bring forward suggestions and improvements for the area. It’s also an opportunity to highlight any concerns or information people have about antisocial behaviour.”

“On the estate inspections we go around the estate in approximately one hour. We do try and get as many people involved as possible and we chose a certain route and do a full inspection of that area.

“We have a very structured audit here and we want to show that we do pick up customer concerns that happen in the estates on a regular basis.

“We encourage customers to get involved as it’s their opportunity to speak to us face-to-face. They have my full attention for an hour on a Friday morning and it’s an opportunity for people to express their concerns with us”.

To join us for one of our estate inspections we meet at:


Lower Manor inspections

Third Friday of every month 10am start, meet at the Lidl supermarket, Alison Crescent.

Woodthorpe inspections

Second Friday of every month 10am start, meet at Nodder Road shops.

For more information about estate inspections in and around Sheffield please contact Neighbourhood Warden Rob Higgins on 01427 675784, or robert.higgins@acisgroup.co.uk.

Gainsborough/West Lindsey/Lincolnshire

Park Springs Estate, Gainsborough

Fourth Thursday of every month 10am start, meet up at Gainsborough Uphill

Community Centre.

For information about estate inspections in Gainsborough and rural areas in West Lindsey and Lincolnshire please call Neighbourhood Warden Frankie Dawson on 01427675812or email frank.dawson@acisgroup.co.uk


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