Our news


Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

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Weather warnings this week

We’re aware that there are Amber and Yellow warning for our regions over the next few days. We want to remind you to stay safe during any adverse weather. Please be aware that our teams ma...

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Riverside Training | How to sign up to our online courses

With the new national lockdown forcing many of us to stay home, we’ve decided to temporarily move all of our courses online. By delivering our courses virtually, you can be sure that you&rsqu...

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Frozen water pipes | Keeping you and your home safe this winter

With the snow and ice making a sudden return this week, we wanted to remind our customers of how important it is to take care of your boiler. As the temperature continues to drop, you might notice ...

Our current service | What to expect and how to prepare

With the latest national lockdown underway, we want to keep you up to date with our services. Since March last year, we have been working to develop a plan to bring our full service back to our cus...

EP19 | We're still here to support you this festive season

While the holidays are usually a time to relax and spend time with our families, we recognise that this won’t be the reality for everyone. 

For many of our more vulnerable customers, travel restrictions and health concerns may mean that they’ll face spending the holidays alone. 

As part of our commitment to support you, we want you to know that we’ll still be here for those that need us.  

If you or someone you know could use our support over the holidays, contact our EP19 team who will be happy to advise you on the services we offer. 

Backed by funding from The National Lottery Community Fund, the project is designed to reach out to our customers and check-in on both their physical and mental wellbeing. 

From wellbeing calls and weekly chats to delivering food and prescriptions, our team will be on hand to help in any way we can! 

For more information or to get in touch with a member of our team, call 0800 027 2057 or email us at EP.Support@acisgroup.co.uk 


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