Our news

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Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

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Weather warnings this week

We’re aware that there are Amber and Yellow warning for our regions over the next few days. We want to remind you to stay safe during any adverse weather. Please be aware that our teams ma...

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Riverside Training | How to sign up to our online courses

With the new national lockdown forcing many of us to stay home, we’ve decided to temporarily move all of our courses online. By delivering our courses virtually, you can be sure that you&rsqu...

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Frozen water pipes | Keeping you and your home safe this winter

With the snow and ice making a sudden return this week, we wanted to remind our customers of how important it is to take care of your boiler. As the temperature continues to drop, you might notice ...

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Our current service | What to expect and how to prepare

With the latest national lockdown underway, we want to keep you up to date with our services. Since March last year, we have been working to develop a plan to bring our full service back to our cus...

Face covering guidelines

On Friday 24 July, new government guidelines came into effect around the use of face coverings.

In line with those guidelines we’ve updated our protocols so that we can provide you with the best service in the safest way possible.

You can expect our people to be wearing face coverings to any customer visits and appointments.

This includes our engineers who will be wearing face coverings as they arrive to appointments and during repairs if it safe to do so.

We’d like to ask you to maintain a safe distance from all of our people as social distancing must still be followed alongside face covering guidance.

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