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Freephone: 0800 027 2057

Paying your rent: 0330 041 6497  

Our latest news

RIVERSIDE | Emily lands job days after picking up new care skills

A Gainsborough woman has landed her first ever job in the care sector just days after taking part in a new trailblazing local skills programme. Emily Eatock, 25, had been unemployed for six months ...

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Satisfaction increases – but we’ll strive to improve

Satisfaction levels among our customers are at an all-time high – but we know we can still do better. Every three months, we undertake our satisfaction survey to see how you – our custo...

We’re there for you when you need us

When the world changes, it’s important we change with it. As part of our commitment to delivering the best possible service to you, we’ve made some changes. The main change is that w...

Easter opening times

As we approach the Easter Bank Holiday weekend, we want to quickly remind you of our opening hours over this period. We will be closed from 5pm Thursday 1 April until 8am Tuesday 6 April. During...

Visits from our partners - staying vigilant

Our partners and contractors Sure Maintenance will be carrying out some Air Source Heat Pump and Gas Safety Checks on our behalf over the next few weeks and months.

You may receive a letter or phone call to make an appointment, or a visit from their liaison officer if they are in your area.

If you do receive a call or a visit from someone from Sure Maintenance they will follow the same protocols that any Acis or Prime visitor would and provide indentification.

If you have any concerns over anyone who attends your home claiming to be from Acis, Prime, Acis HomePlus or any of our partners, please call 0800 027 2057 for clarity.


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