Going above and beyond

We’re not like a normal housing provider. We go above and beyond our landlord responsibilities to make sure we deliver on our vision to create better lives for people. 

Many of our customers go through difficult times – maybe being independent for the first time, living with a disability or even struggling financially. In such cases often a little extra support can make a big difference. That’s where our Supporting Foundations service comes in.  

We’re here to focus on you – as a person, as a household, as a family, and as a community. So you don’t have to face issues alone.  

We offer a wide range of support to all our customers. Our friendly team will work with you to create a personalised action plan that will help you work towards your goal.

  • Tenancy support 
  • The condition of your home 
  • Home aids and adaptations 
  • Benefits and budgeting 
  • Energy advice 
  • Education and employment 
  • Disability and learning difficulties support 
  • Isolation 
  • Mental health support 
  • Drug or alcohol support 
  • Health and wellbeing 
  • Safeguarding concerns 
  • Domestic abuse 
  • Advocacy 
  • Children and family support 

If you think you might need some support, get in touch to see how we can help. Call us on 0800 027 2057 or email support@acisgroup.co.uk


We are currently delivering a one-year programme scheme called Acistance to help people in Lincolnshire access much-needed support.  

The programme gives people in two areas of the county – people living in the Trent and East Lindsey Primary Care Network areas, helping people in towns and villages like Gainsborough, Saxilby, Bardney, Louth and Market Rasen. 

Support is available through a mix of wellbeing interventions, such as one-to-one sessions, social engagement events and group workshops, designed to help increase confidence, self- esteem and general wellbeing. 

Participants get confidential time to talk through anything troubling them, regular opportunities to meet new people and chances establish new lines of support. 

It is funded through Shine Lincolnshire’s Community Asset Development Fund in partnership with Lincolnshire County Council and Lincolnshire NHS Clinical Commissioning Group. 

For more information, call us on 0800 027 2057.